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Frequently Asked Questions

What are your cancellation policies? 

48 hours notice is required to avoid a $50 cancellation fee.
No Show Policy: Clients will be responsible for the full cost of treatment.
Late Arrival Policy: Arriving more than 20 minutes late is considered a “No Show.”  Text or call when running late. 
Product Return Policy: Full refund within 30 days for unopened products. 14 days for open product receive product credit. 

Exceptions are made in certain cases such as emergencies and illness. 

Location and weekend appointments. 

SpectacularSkin is located off of Poplar and Perkins Ext. on the second floor of the Mednikow Jewelers office building. Simply enter through the side door on the left side of the building and take the stairs or elevator to level 2. If your appointment falls on the weekend outside of business hours, text 615-582-0501 and wait in your car upon arrival. 474 Perkins Ext. Suite 210 Memphis, TN 38117

How do I book an appointment? 

For your convenience you can view a full list of our offerings and book, edit or add your name to a waitlist online at vagaro.com/spectacularskin/ or click here. Otherwise, feel free to call or text 615-582-0501. 

Do you offer discounts? 

Yes, we offer product and service specials throughout the year. Make sure to follow us on FB, IG, TW and sign up for our newsletter to stay in the know. In addition, we offer current clients a 20% off referral discount once the referral completes a new client appointment. (Applicable for one service only. Value to not exceed $30) 

I am a new client. Do I need to bring anything? 

All new clients should book a First Time Client appointment and bring the following documents: New Questionnaire, Policy Form, Photo Release (optional).