Frequently Asked Questions
What are your cancellation policies?
24 hour notice is required to avoid the full treatment cost. Monday appointments must be canceled by EOD at 4:00pm the previous Friday.
No Show Policy: Clients will be responsible for the full cost of treatment.
Late Arrival Policy: Arriving more than 20 minutes late is considered a “No Show.” Text or call when running late.
Product Return Policy: Full refund within 30 days for unopened products. 14 days for open product receive product credit. Exceptions are made in certain cases such as emergencies and illness.
How do I book an appointment?
For your convenience you can view a full list of our offerings and book, edit or add your name to a waitlist online at vagaro.com/spectacularskin/ or click here. Otherwise, feel free to call or text 615-582-0501.
I am a new client. Do I need to bring anything?
All new clients should book a First Time Client appointment and fill out the following documents: Health Questionnaire, Cancellation Policy, Photo Release
Where are you located?
SpectacularSkin is located off of Poplar and Perkins Ext. on the second floor of the Mednikow Jewelers office building. Simply enter through the side door on the left side of the building and take the stairs or elevator to level 2. If your appointment falls on Sunday outside of business hours, text 615-582-0501 and wait in your car upon arrival. 474 Perkins Ext. Suite 210 Memphis, TN 38117